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News, Expertise, and Happenings

Priorities for Insurers in a Post COVID-19 World

by Kevin Dunn, Vice President of Marketing and Group Business

March, 2021 —  COVID-19 has dramatically changed the way customer’s view, buy and assess the products they buy and insurance is no exception.  Companies in all industries have had to change the way they operate to manage the critical processes that impact the customer’s experience and purchase decision.

Home is now the center of the universe for both consumers and the companies that provide products to consumers. This critical link between home and the outside world is now paramount. Whether or not this will remain true post Covid is difficult to say. Perhaps Yogi Berra said it best: “It’s tough to make predictions, especially about the future.”


InsuranceCIO Outlook Interviews Dr. Carl Krapp and Joe Wilds

December 2020 – FJA was selected as one of the Top 10 Underwriting Solution Providers of 2020 by InsuranceCIO Outlook. This interview examines how FJA Is prepared to help insurers meet the challenges of rising costs, customer expectations and radical industry change.


Build or Build? How Insurance Companies Can Preserve Value

By Kevin Dunn, Vice President

September 15, 2020 —  As a former management consultant I was often faced with the question: Build or buy? I would always first frame the discussion with whether the activity, in this case building software is “core” to the company or “context”. This framework illuminates whether value is being created or destroyed by the decision to insource or outsource.


FJA Acquires Navera Assets

April 28, 2020, New York, NY— FJA-US Inc., a leading provider of software for the group insurance, health insurance, and property and casualty industries announced today that they have acquired the software assets of Navera (formerly Trustnode).


Unleasing Latent Value in Group Insurance

By Kevin Dunn

July 29, 2019—  Group Insurance companies find themselves surrounded by a rapidly evolving competitive playing field shaped by new market entrants using technology to radically change the industry and healthcare companies seeking to combat margin compression by looking toward securing revenue from more profitable lines of business.


FJA Adds Evidence of Insurability and Medical Underwriting

NEW YORK, NY, April 17, 2019: FJA is pleased to announce the addition of Evidence of Insurability (EOI) and Medical Underwriting components to its Underwriting Workbench, part of Unified Product Platform. These new components leverage FJA’s industry experience and past implementations within the msg-life group.


Differentiation in a Mature Market: The Key to Success for Insurance Companies

By Kevin Dunn

NEW YORK, Oct. 30, 2018 – Over time most industries pass through a well-defined series of stages, from growth to maturity and eventually into decline. Companies typically fail when their strategy no longer fits the environment in which they operate. The competitive landscape within the insurance industry is such that the success of one company’s strategy depends on their rival’s ability to respond.


FJA Appoints New Vice President of Group Business Development

NEW YORK, May 22, 2018 – FJA, the industry leader in product configuration, announced today that Kevin Dunn has joined the company as Vice President of Group Business Development. Kevin brings over 20 years of software and insurance expertise in driving operational and technological transformation.

“Kevin shares our value of product and epitomizes our motto of ‘rethinking insurance.’ The breadth of his industry experience and his expertise in building technology is nothing less than visionary,” said Marc Dutton, President and CEO of FJA.


FJA Makes Donation to Girls Who Code

NEW YORK, January 24, 2018 –FJA announced today that it has made a donation to Girls Who Code, a nationwide effort to transform the lives of young women through computer science. In lieu of individual prizes, the donation was offered as a “high-stakes” motivator during FJA’s holiday team-building, demonstrating FJA’s commitment to collaboration and community.


Joe Wilds Set to Run Seminar at Annual Health Plan Marketing Summit

NEW YORK, February 23, 2017 – Senior Vice President of FJA and passionate healthcare innovator Joe Wilds will explore product definition as the future core of the health payer next week at a conference in Orlando, Florida. On March 6th and 7th 2017, the World Congress…



By Marc Dutton

NEW YORK, November 8, 2016 –Disrupt: to cause (something) to be unable to continue in the normal way to interrupt the normal progress or activity of (something) I was Googling while Ubering on my last business trip. The first search hit brought me to Amazon, where I purchased toys for my young…


Reshaping your Core

By Joe Wilds

PORTLAND, October 26, 2016 – I was working out at the gym doing my normal routine, when I overheard the trainer and his client. “If you really want to see change,” the trainer said, “You’re going to have to redefine and reshape your core. That includes what kind of food you eat and what kind of …



FJA announces partnership with CDS

NEW YORK, March 21, 2016 – The partnership combines FJA’s industry leading technology, The Unified Product PlatformTM, with CDS’ time-proven claims processing systems and associated support services.  The offerings will range from a rapid-deploy, third-party-administrator (TPA) solution to a fully customized TPA or business process outsourcing arrangement …


Past News

AXA chooses msg Life

In connection with its aim of thoroughly modernizing its IT landscape, AXA Deutschland decided in late 2013 to use msg.Life Factory based on IBM PureSystems technology as the strategic administrative platform for its life division. In addition to msg.Life Factory which uses new JEE technology, AXA is also utilizing the add-on components msg.Life Group, msg.Ran, msg. Zulagenverwaltung (subsidy management) and msg.Tax Connect.


DEVK launches new record keeping system

In December 2011, after a painstaking selection process, DEVK decided to use msg.Life Factory as a central platform for launching modern life insurance products and for consolidating its existing IT platforms in life insurance in the future




JIOP’s Interview with Dr. Carl Arndt-Krapp

In a recent conversation, Carl Krapp, Ph.D., CIO of FJA-US, talked with Mark O’Brien, founder and Principal of O’Brien Communications Group, a member of the editorial board of the Journal of Insurance Operations, and author of The Front Line. They discussed the intricacies of, the differences between, and the reusable policy components of Property/Casualty and Life insurance, as well as the most efficient means of modeling, developing, deploying, and distributing products for both.


JIOP’s Interview with Marc Dutton

Recently, Marc Dutton, Managing Director of FJA-US, sat down with Mark O’Brien, founder and Principal of O’Brien Communications Group, a member of the editorial board of the Journal of Insurance Operations, and author of The Front Line. They met to discuss the future of product distribution in the healthcare market.



CIO Review Magazine interview with Dr. Carl Arndt-Krapp

Don’t develop on the past, build for the future.  CIO review magazine interviews Dr. Carl Arndt-Krapp around how the Unified Product Platform has become a major game changer for the insurance industry.



AM Best interviews CEO Marc Dutton

A product driven underwriting platform.  This engaging interview highlights how FJA’s underwriting platform has enhanced the ability of AAIS to meet customer demands and stay focused on innovation for the future.